Customer Service Rep(02738) - 1450 West Main Street

SmartRecruiters, Inc.; St. Charles (IL); On-site; USD 17,000 - 25,000; Part time

Job summary

SmartRecruiters, Inc. is seeking a friendly part-time Customer Service Representative for our store location in Illinois. You will engage customers by phone, email, or in person, and play a key role in taking orders and resolving questions with a memorized menu knowledge.

Ideal candidates are energetic, reliable, and punctual, with a clear, upbeat voice suitable for face-to-face and on-screen interactions. Starting pay is $15 per hour, with confidentiality per EEO guidelines.

Qualifications

• Deal directly with customers by phone, electronically or in person.
• Memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Clear and upbeat speaking voice when communicating with customers.
• Process orders using touch screen computer system.
• Perform basic math and give correct change.

Responsibilities

• Take and process orders accurately.
• Prepare all food products.
• Clean and maintain front of store.
• Smile and interact positively with customers.

Skills

Customer service

Verbal communication

Cash handling

Typing / data entry

Tools

Touchscreen POS

Job description

Customer Service Rep(02738) - 1450 West Main Street

• Part-time
• Job Category Org: Store Customer Service Rep

The following general description applies to all Customer Service Representatives. Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Prepare all food products.
• Clean, sweep and help keep the front of the store clean.

Training - Orientation and training provided on the job.

Communication Skills -

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills -

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE:

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Starting pay rate is $15/hr

All your information will be kept confidential according to EEO guidelines.