Customer Service Rep

Ultimate Staffing; San Jose (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Ultimate Staffing in California is seeking a Customer Service Rep to join our team. The role runs Monday to Friday, 8am to 5pm, is temp to hire, and offers growth opportunities. The position is based in Santa Ana.

Ideal candidates have solid PHONE skills, a friendly demeanor, and a background in customer service. Call center experience is a plus but not required. Strong writing and grammar are essential for composing emails to clients.

Qualifications

• Entry level role with on-the-job training.
• Good grammar and writing needed for email responses.
• Past call center or customer service experience is helpful but not required.

Responsibilities

• Handle customer inquiries by phone and email.
• Provide accurate information and resolve issues.
• Maintain professional written communication with clients.

Skills

Phone skills

Customer service

Call center experience

Good writing

Job description

Seeking a Customer Service Rep who can work Monday to Friday 8am to 5pm. Temp to hire, great opportunity and growth. Great location in Santa Ana.

Looking for someone with good PHONE skills and good customer service background, any call center experience is good but not required. Good writing skills as this candidate will be returning emails to clients and must have good grammar and writing skills.

Entry level role

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.