Customer Service Rep

Alliance Premier Inc.; Orlando (FL); Presencial; USD 50.000 - 73.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement plans

Paid time off

Professional development opportunities

Wellness programs

Descripción de la vacante

Alliance Premier Inc., a leading insurance agency in Orlando, FL, is seeking a full-time Customer Service Representative. The role is based in Orlando, FL with a salary range of $50,000 to $72,960 per year and a comprehensive benefits package.

You will handle customer inquiries, process policy applications, assist with claims, and maintain client records in a professional office setting. Candidates should have a bachelor’s degree in a relevant field, typically 2–4 years of industry experience,

Formación

• Bachelor's degree in a relevant field.
• 2–4 years of experience in the insurance or customer service sector.
• Proficiency in industry-standard software and tools.
• Excellent communication and data handling skills.

Responsabilidades

• Handle customer inquiries via phone and email.
• Process policy applications.
• Assist with claims processing.
• Maintain accurate customer records.
• Ensure high levels of customer satisfaction.

Conocimientos

Customer service

Communication

Data analysis

Educación

Bachelor's degree

Descripción del empleo

Alliance Premier Inc., a leading insurance agency in Orlando, FL, is seeking a full-time Customer Service Representative. This role is based in Orlando, FL, with a attractive compensation ranging from $50,000 to $72,960 per year.

As a Customer Service Rep, you will handle customer inquiries via phone and email, process policy applications, and assist with claims. You will also maintain customer records and ensure their satisfaction with our services.

You will work closely with our team in Orlando, FL, in a professional office setting. The team is dedicated to providing excellent customer service and supporting each other's growth.

The annual salary for this position ranges from $50,000 to $72,960, with potential for growth and additional compensation based on performance. Employees in this role typically receive a comprehensive benefits package, which may include health insurance, retirement plans, paid time off, and possibly other perks such as professional development opportunities or wellness programs. The position requires a bachelor's degree in a relevant field, typically 2-4 years of experience in the industry, and proficiency in industry-standard software and tools. Daily tasks may involve data analysis, report generation, client communication, and project management, with the exact duties varying depending on the specific role and company. The workplace is typically an office environment, though remote work options may be available depending on the company's policies and the employee's role. The position may also require occasional travel for meetings, conferences, or site visits, depending on the company's needs and the employee's responsibilities.

To excel in this role, you should have a high school diploma or equivalent, at least one year of experience in customer service, and excellent communication skills. Proficiency in computer software and a friendly demeanor are also essential.

• Handling customer inquiries, processing policy applications, providing assistance with claims, maintaining customer records, ensuring customer satisfactionHigh school diploma or equivalent, at least one year of experience in customer service, excellent communication skills, proficiency in computer software, friendly demeanor