Insurance Customer Service Pro | Growth & Benefits

Tony Lopez - State Farm Insurance Agent; Winter Park (FL); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Winter Park seeks a Customer Service Representative to deliver exceptional customer experiences. The role requires strong communication skills, attention to detail, and a customer-focused attitude. Candidates should have a desire to assist clients, manage inquiries, and work collaboratively with team members. Benefits include a competitive salary, hiring bonuses, health benefits, and opportunities for professional development. This position is perfect for those looking to grow in a supportive environment.

Qualifications

• Communication and interpersonal skills necessary.
• Detail-oriented and able to manage multiple tasks.
• Previous customer service experience preferred.
• Bilingual in Spanish or Portuguese is an asset.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish or Portuguese preferred

Job description

A local insurance agency in Winter Park seeks a Customer Service Representative to deliver exceptional customer experiences. The role requires strong communication skills, attention to detail, and a customer-focused attitude. Candidates should have a desire to assist clients, manage inquiries, and work collaboratively with team members. Benefits include a competitive salary, hiring bonuses, health benefits, and opportunities for professional development. This position is perfect for those looking to grow in a supportive environment.