Insurance Customer Service Pro — Growth & Perks

Lopezoffice; Orlando (FL); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Orlando is seeking a Customer Service Representative to enhance customer experiences and support the growth of the agency. In this role, you'll answer inquiries, assist with policy changes, and process claims while maintaining accurate records. The ideal candidate should have strong communication and interpersonal skills with a detail-oriented approach. Experience in customer service is preferred, and bilingual skills in Spanish or Portuguese are a plus. Join us to grow professionally and make a positive impact in the community.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Bilingual Spanish or Portuguese

Job description

A local insurance agency in Orlando is seeking a Customer Service Representative to enhance customer experiences and support the growth of the agency. In this role, you'll answer inquiries, assist with policy changes, and process claims while maintaining accurate records. The ideal candidate should have strong communication and interpersonal skills with a detail-oriented approach. Experience in customer service is preferred, and bilingual skills in Spanish or Portuguese are a plus. Join us to grow professionally and make a positive impact in the community.