Insurance Customer Service Representative (Insurance CSR)

Central Florida Christian Chamber of Commerce

Sanford (FL)

Sur place

USD 19 000 - 28 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Competitive hourly wage with growth
Supportive team culture and positive工作
Comprehensive training and ongoingMent
Opportunities for career advancement
Fast-paced environment

Résumé du poste

Central Florida Christian Chamber of Commerce is seeking an Insurance Customer Service Representative with 1-3 years of experience to address client inquiries and process insurance-related requests in a fast-paced Florida environment.

You will handle policy questions, payments, endorsements, and record-keeping, using CRM tools to maintain strong client relationships. A bilingual communicator with knowledge of insurance policies and claims processing will excel in this role.

Qualifications

  • 1-3 years of experience in insurance customer service is required.
  • Knowledge of insurance policies and claims processing is preferred.
  • Excellent communication and problem-solving abilities are essential.

Responsabilités

  • Assist clients with policy inquiries and provide excellent customer service.
  • Process payments and ensure accurate transactions.
  • Understand coverage options and help clients add vehicles.
  • Handle endorsement applications and policy modifications.
  • Maintain detailed records of client interactions and transactions.

Connaissances

Insurance policies
Claims processing
CRM

Outils

CRM software

Description du poste

We're looking for someone with 1-3 years of experience as an Insurance Customer Service Representative. The ideal candidate will have knowledge of insurance policies and claims processing, with strong customer relationship management skills. You will be responsible for addressing customer inquiries and resolving insurance-related issues efficiently. This role requires excellent communication skills and problem-solving abilities to ensure customer satisfaction.

At Insurance Land, we provide our service representatives with the tools and resources needed to deliver exceptional client support. Our team thrives in a collaborative environment where professional growth is encouraged. Join us and be part of a company that values its employees and clients alike.

  • Competitive hourly wage with opportunities for growth
  • Supportive team culture and positive work environment
  • Comprehensive training and ongoing mentorship
  • Opportunities for career advancement
  • Fast-paced environment
  • Assist clients with policy inquiries and provide excellent customer service
  • Process payments and ensure accurate transactions
  • Understand coverage options and assist clients with adding vehicles
  • Handle endorsement applications and policy modifications
  • Maintain detailed records of client interactions and transactions

Bilingual, 4-40 Insurance License, Communication, Problem Solving and EmpathyCentral Florida Christian Chamber of Commerce unites and empowers Christian businesses across the region. As the hub for Christian business leaders and entrepreneurs, we help members gain greater exposure, connect with like-minded individuals, and form strategic partnerships with purpose. We build business through relationship-nurturing events and strategic initiatives for growth. Join our thriving community that's creating impact and building Kingdom Commerce. Our members access a network of trusted Christian businesses spanning professional services, retail, and beyond—all operating with shared faith values, integrity, and purpose.

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