Customer Service Rep.

@ Central Plumbing; Lakewood (CO); On-site; USD 22,000 - 25,000; Full time

Job summary

Sewer Lines Only in Lakewood, CO is hiring a Customer Service Representative to greet customers, schedule service calls, manage Port-a-Jon services, and support the office team. You will be the first point of contact, delivering friendly, professional service.

The role requires strong communication, organization, and the ability to multitask; experience with CRM systems is a plus. This full-time position offers an engaging team environment and opportunities for growth.

Qualifications

• Strong verbal and written communication skills.
• Organized, detail-oriented, and able to multitask.
• Customer-focused with a positive attitude.
• Experience with CRM systems is a plus.

Responsibilities

• Greet customers in person and over the phone.
• Schedule service calls and appointments accurately.
• Manage all Port-a-Jon scheduling, pick-up, set-out, cleaning, and billing.
• Be first in line to answer all Port-a-Jon calls and assist with calls across other business lines.
• Maintain customer records and update ServiceTitanCRM systems.
• Assist with office administrative tasks as needed.
• Ensure a professional and welcoming office environment.

Skills

Customer service

Scheduling

CRM experience

Office administration

Tools

ServiceTitan CRM

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Rep.

Full Time Indirect Lakewood, CO, US

Salary Range: $22.00 To $25.00 Annually

Now Hiring: Customer Service Representative

Sewer Lines Only is seeking a friendly, organized, and professional Customer Service Representative to join our team. This role serves as the first point of contact for our customers, providing exceptional service, scheduling appointments, supporting the office team, and managing Port-a-Jon services.

Key Responsibilities:

• Greet customers in person and over the phone.
• Schedule service calls and appointments accurately.
• Manage all Port-a-Jon scheduling, pick-up, set-out, cleaning, and billing.
• Be first in line to answer all Port-a-Jon calls andassistwith calls across other business lines.
• Maintain customer records and updateServiceTitanCRMsystems.
• Assistwith office administrative tasks as needed.
• Ensure a professional and welcoming office environment.

Qualifications:

• Strong verbal and written communication skills.
• Organized, detail-oriented, and able to multitask.
• Customer-focused with a positive attitude.
• Experience with CRM systems is a plus.

Why Join Sewer Lines Only?
Supportive, team-oriented environment
Opportunities for growth and development
Be part of a trusted, award-winning company

Sewer Lines Only is an Equal Opportunity Employer and values diversity in the workplace.