Customer Service Rep.

P3 Services; Lakewood (CO); On-site; USD 30,000 - 34,000; Full time

Job summary

Sewer Lines Only in Lakewood, CO is hiring a friendly Customer Service Representative to be the first point of contact for customers, scheduling Port-a-Jon services and supporting the office team. This is a full-time role in a fast-paced environment with growth opportunities.

You will greet customers in person and over the phone, manage service calls, maintain records in ServiceTitanCRM, and assist with billing and administrative tasks.

Qualifications

• Excellent verbal and written communication skills.
• Organized, detail-oriented, and able to multitask.
• Experience with CRM systems is a plus.

Responsibilities

• Greet customers in person and over the phone.
• Schedule service calls and appointments accurately.
• Manage Port-a-Jon scheduling, pickup, set-out, cleaning, and billing.
• Answer Port-a-Jon calls and assist with other business lines.
• Maintain customer records and update CRM systems.
• Assist with office administrative tasks as needed.
• Ensure a professional and welcoming office environment.

Skills

Strong communication

Organized

Customer-focused

CRM experience

Tools

ServiceTitanCRM

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Rep.

Full Time Indirect Lakewood, CO, US

9 days ago Requisition ID: 1684

Salary Range: $22.00 To $25.00 Annually

Now Hiring: Customer Service Representative

Sewer Lines Only is seeking a friendly, organized, and professional Customer Service Representative to join our team. This role serves as the first point of contact for our customers, providing exceptional service, scheduling appointments, supporting the office team, and managing Port-a-Jon services.

Key Responsibilities:

• Greet customers in person and over the phone.
• Schedule service calls and appointments accurately.
• Manage all Port-a-Jon scheduling, pick-up, set-out, cleaning, and billing.
• Be first in line to answer all Port-a-Jon calls andassistwith calls across other business lines.
• Maintain customer records and updateServiceTitanCRMsystems.
• Assistwith office administrative tasks as needed.
• Ensure a professional and welcoming office environment.

Qualifications:

• Strong verbal and written communication skills.
• Organized, detail-oriented, and able to multitask.
• Customer-focused with a positive attitude.
• Experience with CRM systems is a plus.

Why Join Sewer Lines Only?
Supportive, team-oriented environment
Opportunities for growth and development
Be part of a trusted, award-winning company

Sewer Lines Only is an Equal Opportunity Employer and values diversity in the workplace.