Customer Service Rep

Juniper Premier Partners; Columbus (OH); In loco; USD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Juniper Premier Partners in Columbus, OH seeks a friendly, results-driven Customer Service Representative to be the face of the firm. You will handle calls and emails, schedule interviews and onboarding, and maintain up-to-date client and candidate databases.

Join a close-knit team in a dynamic office environment where you will collaborate with professionals to deliver exceptional service and support the recruiting process from initial contact to placement.

Competenze

• Strong customer service mindset and professional communication.
• Ability to multitask and stay organized in a fast-paced environment.
• Experience with CRM systems is a plus.

Mansioni

• Handle incoming calls and emails from clients and candidates.
• Schedule interviews and onboarding activities.
• Maintain up-to-date databases for clients and candidates.

Conoscenze

Customer service

Communication

Organized

Multitasking

Strumenti

CRM software

Descrizione del lavoro

Juniper Premier Partners, a leading staffing and consulting firm, seeks a full-time Customer Service Rep in Columbus, OH. As the friendly face of the company, you'll ensure seamless experiences for clients and candidates.

Your daily tasks include handling calls and emails, scheduling interviews and onboarding, and maintaining up-to-date databases for clients and candidates.

Join a close-knit team in Columbus, OH, in a dynamic office environment. Collaborate with dedicated professionals to provide exceptional service.

During the interview, the discussion about pay typically revolves around the candidate's salary expectations and the company's budget and market rates. The interviewer may ask about the candidate's current salary and any previous raises or promotions. They might also discuss the company's salary structure, bonuses, and any potential for future increases. Benefits, such as health insurance, retirement plans, and paid time off, are not typically discussed in detail during the interview, but the interviewer may mention that these are standard offerings. The candidate should ask about any specific benefits that are not standard, such as flexible work arrangements or professional development opportunities. The interviewer may also explain the company's benefits package and how it compares to industry standards.

You should have a strong customer service background, excellent communication skills, and a passion for helping others. Be organized, detail-oriented, and capable of managing multiple tasks.

Handling incoming calls and emails, scheduling interviews, maintaining client and candidate databasesStrong customer service background, excellent communication skills, organized and detail-oriented