Customer Service & Rentals Pro
Hertz-1
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Benefits offered by this job
Job summary
The Hertz Corporation is seeking a Customer Service Associate in Colorado to deliver world-class service and support Hertz rental customers at the counter. You will greet customers, manage the rental and return processes, and ensure a seamless experience from start to finish.
The role emphasizes professional appearance, clear communication, and a proactive approach to resolving issues while promoting Hertz products and services. Weekend and holiday shifts are expected.
Qualifications
- Excellent customer service skills and a courteous demeanor.
- Ability to multi-task across systems while assisting customers.
- Proficient in English with clear communication.
Responsibilities
- Provide world-class customer service by handling rental and return processes according to policy.
- Welcome customers with a smile and represent Hertz professionally.
- Assist customers at the counter and provide directions or local information as needed.
- Review charges and rental terms with customers to ensure understanding.
- Prepare rental documents accurately and assist in queue management to minimize wait times.
Skills
Job description
The Hertz Corporation is seeking a Customer Service Associate in Colorado to deliver world-class service and support Hertz rental customers at the counter. You will greet customers, manage the rental and return processes, and ensure a seamless experience from start to finish.
The role emphasizes professional appearance, clear communication, and a proactive approach to resolving issues while promoting Hertz products and services. Weekend and holiday shifts are expected.
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