Customer Service & Referrals Specialist

Citizens National Bank; Madison (MS); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Citizens National Bank in Mississippi is seeking a Customer Service Representative to deliver friendly, accurate service in a fast-paced branch. You will handle transactions, assist customers, and refer opportunities to other departments.

The role emphasizes teamwork, strong communication, computer skills, and a willingness to learn regulatory procedures. Days and hours vary by location, and evening or weekend shifts may occur.

Formación

• High School graduate or GED.
• Working knowledge of computer software.
• High energy with strong interpersonal, oral and written communication skills.
• Works well in a team environment.

Responsabilidades

• Accurately processes deposits, withdrawals, transfers, loan payments, official checks, money orders and credit card advances.
• Adheres to the bank's policies while identifying referral opportunities and directing customers to appropriate areas.
• Safeguards the bank's assets by efficiently operating a cash drawer and following procedures.
• Assists with duties such as vault/ATM maintenance and daily report preparation as needed.
• Keeps current with regulations, policies and product knowledge.

Conocimientos

Interpersonal communication

Teamwork

Oral and written communication

Computer skills

Educación

High School diploma or GED

Descripción del empleo

Citizens National Bank in Mississippi is seeking a Customer Service Representative to deliver friendly, accurate service in a fast-paced branch. You will handle transactions, assist customers, and refer opportunities to other departments.

The role emphasizes teamwork, strong communication, computer skills, and a willingness to learn regulatory procedures. Days and hours vary by location, and evening or weekend shifts may occur.