Bank Teller & Customer Success Specialist

Citizens National Bank of Mississippi; Carthage (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

Citizens National Bank of Mississippi in Carthage, MS seeks a Customer Service Representative (Teller) to provide friendly service, handle transactions, and refer customers to appropriate bank services. This full-time role requires accuracy, integrity and teamwork.

You will process deposits and withdrawals, support vault/ATM duties, and stay current with banking policies. Strong communication and computer skills are essential, and prior cash-handling or sales experience is a plus.

Qualifications

• High School graduate or GED.
• Working knowledge of computer software.
• High energy with strong interpersonal, oral and written communication skills.
• Works well in a team environment.
• Customer service, cash handling or sales experience.

Responsibilities

• Accurately processes transactions including deposits, night drop deposits, withdrawals, transfers, loan payments, official checks, money orders and credit card advances.
• Refers customers to the appropriate areas of the bank while listening for referral opportunities.
• Safeguards the bank’s assets by efficiently operating a cash drawer while following the bank’s policies and procedures.
• Assists with duties that may include maintaining the vault or ATM, and preparing daily reports.
• Continued education of regulations, policies and product knowledge.

Skills

Interpersonal communication

Oral communication

Written communication

Teamwork

Education

High School graduate or GED

Tools

Computer software proficiency

Job description

Citizens National Bank of Mississippi in Carthage, MS seeks a Customer Service Representative (Teller) to provide friendly service, handle transactions, and refer customers to appropriate bank services. This full-time role requires accuracy, integrity and teamwork.

You will process deposits and withdrawals, support vault/ATM duties, and stay current with banking policies. Strong communication and computer skills are essential, and prior cash-handling or sales experience is a plus.