Customer Service/Receptionist

Shamsfield Healthcare; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A healthcare organization located in New York is seeking a detail-oriented individual for a role involving client interaction and various clerical tasks. Responsibilities include greeting clients, answering phones, maintaining office supplies, and ensuring a neat workspace. Excellent communication skills, punctuality, and the ability to multitask are essential. Proficiency in Microsoft Word, Excel, and PowerPoint is required as well as experience operating basic office equipment.

Qualifications

• Must have excellent verbal and written communication skills.
• Punctual, detail-oriented, and able to multitask.
• Experience with basic office equipment is required.

Responsibilities

• Interact with internal and external customers.
• Perform clerical and administrative tasks.
• Ensure office and kitchen are neat and presentable.

Skills

Attention to detail

Analytical thinking

Problem solving skills

Good typing skills

Excellent verbal communication

Excellent written communication

Tools

MS Word

Excel

PowerPoint

Office equipment

Job description

This role will interact with internal and external customers and will also be required to maintain good working relationships with outside service providers. Attention to detail, analytical thinking, strong problem solving skills and adaptability are key elements to succeeding in this role. Responsible for greeting clients, answering phones and taking messages, performing general clerical/administrative tasks such as entering/updating information into client database, generating/updating documents in MS Word, updating Excel Spreadsheets, updating PowerPoint diagrams, scanning/filing documents, supply room maintenance, ensuring office and kitchen are neat and presentable.

Must be punctual, able to multitask, a self-starter able to work independently and proactively manage projects and handle confidential materials. Must have good typing skills, and be detail oriented with a focus on accuracy and quality. Excellent verbal and written communication skills with an emphasis on good grammar are required.

Ability to operate a variety of basic office equipment, including PCs, printers, photocopiers, scanner, telephone systems, fax machines, mail machines, binding equipment, and more.