Customer Service Production

GDP CONSULTING INC; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Job summary

GDP Promos in Jupiter, FL is seeking a motivated Customer Service Production professional to join our growing team. You will deliver outstanding service, support daily production, and coordinate with clients and team members to ensure timely service delivery.

The role requires strong communication, multitasking ability, and data entry skills in a fast-paced environment, with a focus on client satisfaction and performance metrics. Based in Jupiter, this position is full-time and on-site.

Qualifications

• Prior experience in customer service or production-oriented role.
• Excellent verbal and written communication.
• Capable of multitasking in a high-volume environment.
• Proficiency with basic computer applications and data entry.
• Detail-oriented with strong organizational skills.

Responsibilities

• Deliver outstanding customer service by responding to inquiries, resolving issues, and ensuring client satisfaction.
• Support daily production operations by maintaining efficient workflow and meeting output goals.
• Communicate effectively with clients and team members to coordinate service delivery.
• Document customer interactions, transactions, and feedback accurately in company systems using Acctivate, Oracle and Enterprise Systems.
• Meet or exceed performance metrics including response time, quality, and customer satisfaction scores.

Skills

Verbal & written communication

Multitasking

Detail-oriented

Team-first attitude

Data entry & basic computer apps

Education

High school diploma or equivalent

Tools

Acctivate

Oracle

Enterprise Systems

Job description

Benefits:

• Employee discounts

About the Role:

GDP Promos is looking for a motivated and personable Customer Service Production professional to join our growing team in Jupiter, FL. This is an exciting opportunity to be part of a dynamic organization where your contributions make a real impact every day. If you thrive in a fast-paced environment and love connecting with people, we want to hear from you! Our clients are Cruise Based and Bank Based.

Responsibilities:

• Deliver outstanding customer service by responding to inquiries, resolving issues, and ensuring client satisfaction
• Support daily production operations by maintaining efficient workflow and meeting output goals
• Communicate effectively with clients and team members to coordinate service delivery
• Document customer interactions, transactions, and feedback accurately in company systems using Acctivate, Oracle and Enterprise Systems.
• Meet or exceed performance metrics including response time, quality, and customer satisfaction scores

Requirements:

• Prior experience in customer service, client relations, or a production-oriented role preferred
• Strong verbal and written communication skills
• Ability to multitask and prioritize in a high-volume, fast-paced environment
• Detail-oriented with strong organizational and problem-solving abilities
• Proficiency with basic computer applications and data entry
• Positive, team-first attitude with a commitment to delivering quality results
• High school diploma or equivalent required; additional education a plus

About Us:

GDP Promos is a trusted Promotional Products Distribution company based in Jupiter, FL, dedicated to delivering high-quality solutions and exceptional service to our clients. Our team is built on a culture of collaboration, integrity, and continuous improvement values that keep both our clients and employees coming back. We are proud to offer a supportive work environment where talented individuals can grow their careers and make a meaningful difference.