Graphic Designer / Customer Service Representative

Alphagraphicsfranchise; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

A local graphic design firm in Florida is actively seeking a Graphic Designer / CSR to join their team full-time. In this role, you will be the primary point of contact for walk-in clients, handle creative consultations, and produce high-impact designs for various projects. The ideal candidate will have proficiency in Adobe Creative Suite and excellent interpersonal skills, along with relevant education. This position offers competitive salary and opportunities for advancement.

Qualifications

• Proficiency in Adobe Creative Suite (InDesign, Illustrator, and Photoshop).
• Strong portfolio showcasing a range of print design work and layout skills.
• Previous experience in a customer-facing role.
• Valid Class E Driver’s License.
• Eligible to work in the United States.

Responsibilities

• Serve as the primary representative of the organization at our sales office.
• Work directly with clients to understand project requirements.
• Produce professional, high-impact designs for various projects.
• Accurately take and enter orders into our system.
• Act as a proactive team player ensuring a high-quality finished product.

Skills

Proficiency in Adobe Creative Suite

Exceptional interpersonal skills

Critical thinking skills

High attention to detail

Efficient time management

Education

High School Diploma or equivalent

College degree in Graphic Design or a related field

Tools

InDesign

Illustrator

Photoshop

Job description

Benefits

• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Job Description

Our team in Jupiter is actively seeking a Graphic Designer / CSR to join us full-time. This role is the "face" of our Jupiter sales office, acting as the primary point of contact for our walk-in clients and managing the transition from a creative concept to a physical product. You will balance professional design work with customer service, ensuring every client who walks through our door receives expert guidance.

All of our positions offer industry-competitive compensation and opportunities for career development.

Key Responsibilities

• Front-Counter Management: Serve as the primary representative of the organization at our Jupiter sales office with a friendly, welcoming attitude. Greet walk-in clients, answer phones, and manage the "front of house" experience.
• Creative Consultation: Work directly with clients - in-person, via email, or by phone - to understand project requirements. Provide expert guidance on design concepts, material selection, and production options.
• Graphic Design: Produce professional, high-impact designs for a variety of projects across multiple production methods and ensure files are press-ready.
• Order Entry & Estimating: Convey our expertise in products and services to clients. Accurately take and enter orders into our system, provide cost estimates, and collect payments.
• Teamwork & Collaboration: Act as a proactive, dependable team player. You are the bridge between the client's vision and the production floor, ensuring a seamless job flow and a high-quality finished product.

Our Ideal Candidate

• Proficiency in Adobe Creative Suite (InDesign, Illustrator, and Photoshop).
• A strong portfolio showcasing a range of print design work and layout skills.
• Exceptional interpersonal skills with the ability to handle walk-in traffic with grace and professionalism.
• Critical thinking skills to identify the best production approaches for unique client problems.
• High attention to detail and the ability to multitask in a "interrupt-driven" environment.
• Efficient time management and organizational skills.

Qualifications

• High School Diploma or equivalent.
• College degree in Graphic Design or a related field.
• Previous experience in a customer-facing role (Print, Sign, or Apparel industry experience highly preferred).
• Valid Class E Driver’s License.
• Eligible to work in the United States.

AlphaGraphics of the Palm Beaches is proud to be an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.