Graphic Designer / Customer Service Representative

AlphaGraphics - US601; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

A local printing service in Florida is seeking a full-time Graphic Designer / CSR. This role involves managing front-counter interactions with clients, providing creative consultations, and producing professional designs across various projects. The ideal candidate should have proficiency in Adobe Creative Suite and strong interpersonal skills. A college degree in Graphic Design and experience in a customer-facing role are preferred. Competitive salary and opportunities for advancement are available.

Qualifications

• Proficiency in Adobe Creative Suite (InDesign, Illustrator, and Photoshop).
• Exceptional interpersonal skills and ability to manage walk-in clients.
• High attention to detail in a multitask-driven environment.

Responsibilities

• Serve as the primary representative at the sales office.
• Work directly with clients on their project requirements.
• Produce high-impact designs for various projects.

Skills

Adobe Creative Suite (InDesign, Illustrator, Photoshop)

Interpersonal skills

Critical thinking

Time management

Attention to detail

Education

High School Diploma or equivalent

College degree in Graphic Design or a related field

Job description

Benefits

• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Job Description

Our team in Jupiter is actively seeking a Graphic Designer / CSR to join us full-time. This role is the "face" of our Jupiter sales office, acting as the primary point of contact for our walk-in clients and managing the transition from a creative concept to a physical product. You will balance professional design work with customer service, ensuring every client who walks through our door receives expert guidance.

All of our positions offer industry-competitive compensation and opportunities for career development.

Key Responsibilities

• Front-Counter Management: Serve as the primary representative of the organization at our Jupiter sales office with a friendly, welcoming attitude. Greet walk-in clients, answer phones, and manage the "front of house" experience.
• Creative Consultation: Work directly with clients - in-person, via email, or by phone - to understand project requirements. Provide expert guidance on design concepts, material selection, and production options.
• Graphic Design: Produce professional, high-impact designs for a variety of projects across multiple production methods and ensure files are press-ready.
• Order Entry & Estimating: Convey our expertise in products and services to clients. Accurately take and enter orders into our system, provide cost estimates, and collect payments.
• Teamwork & Collaboration: Act as a proactive, dependable team player. You are the bridge between the client's vision and the production floor, ensuring a seamless job flow and a high-quality finished product.

Our Ideal Candidate

• Proficiency in Adobe Creative Suite (InDesign, Illustrator, and Photoshop).
• A strong portfolio showcasing a range of print design work and layout skills.
• Exceptional interpersonal skills with the ability to handle walk-in traffic with grace and professionalism.
• Critical thinking skills to identify the best production approaches for unique client problems.
• High attention to detail and the ability to multitask in a "interrupt-driven" environment.
• Efficient time management and organizational skills.

Qualifications

• High School Diploma or equivalent.
• College degree in Graphic Design or a related field.
• Previous experience in a customer-facing role (Print, Sign, or Apparel industry experience highly preferred).
• Valid Class E Driver’s License.
• Eligible to work in the United States.

AlphaGraphics of the Palm Beaches is proud to be an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.