Customer Service Pro — Weekly Pay & Growth Opportunities

Sirius Technical Services, Inc.; Monroe (LA); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Weekly Pay

Comprehensive Benefits Package

Medical Insurance

Vision & Dental Coverage

Short-Term & Long-Term Disability Coverage

Telemedicine Options

Career Growth Opportunities

Inclusive Work Environment

Job summary

Sirius Technical Services, Inc. is hiring a Customer Service Representative for a full-time role in West Monroe, LA. In this position, you will interact directly with customers to provide information, resolve inquiries, and ensure satisfaction with products and services. Responsibilities include responding to customer queries, processing orders, and coordinating with other departments. Requirements include a High School Diploma and preferably 2 years of related experience. Join a supportive work environment that offers competitive pay and comprehensive benefits.

Qualifications

• High School Diploma required.
• 2 years of related experience preferred.

Responsibilities

• Respond to customer inquiries regarding accounts, products, services.
• Resolve issues related to orders, returns, and complaints.
• Maintain accurate records and investigate discrepancies.
• Coordinate with departments to address customer concerns.
• Provide product recommendations and upsell when appropriate.

Skills

Customer inquiry response

Issue resolution

Record maintenance

Cross-department coordination

Sales recommendations

Education

High School Diploma

Job description

Sirius Technical Services, Inc. is hiring a Customer Service Representative for a full-time role in West Monroe, LA. In this position, you will interact directly with customers to provide information, resolve inquiries, and ensure satisfaction with products and services. Responsibilities include responding to customer queries, processing orders, and coordinating with other departments. Requirements include a High School Diploma and preferably 2 years of related experience. Join a supportive work environment that offers competitive pay and comprehensive benefits.