On-Site Customer Support Pro — $27–$32/hr + Shift Diff

Uline Inc.; Kenosha (WI); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Holidays

Tuition Assistance

Job summary

Uline is seeking a Customer Support Specialist in Kenosha to deliver legendary service, build customer relationships, and provide effective solutions. Expect hands-on training, growth opportunities, and on-site support with comprehensive benefits.

Pay ranges from $27 to $32 per hour with a $2 shift differential. You will handle orders, answer questions, and help customers navigate our website and ordering tools, contributing to long-term career success with a family-owned company.

Qualifications

• High school diploma or equivalent. Bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Listening

Communication

Customer service experience

Eager to learn

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is seeking a Customer Support Specialist in Kenosha to deliver legendary service, build customer relationships, and provide effective solutions. Expect hands-on training, growth opportunities, and on-site support with comprehensive benefits.

Pay ranges from $27 to $32 per hour with a $2 shift differential. You will handle orders, answer questions, and help customers navigate our website and ordering tools, contributing to long-term career success with a family-owned company.