Customer Service Pro: Training, Growth & Benefits

Community Choice Financial Family of Brands; Magee (MS); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

On-the-job training

Learning modules

Cross-brand training

Key Holder Program

Career advancement

Educational reimbursement

Health insurance options

401(k) with match

Life and AD&D insurance

Voluntary benefits

Employee assistance program

Discount marketplace

Paid time off

Casual dress code

Job summary

Community Choice Financial Family of Brands in Magee, MS is seeking a Customer Service Representative to help customers access short-term financial solutions. You will build relationships, process transactions like check cashing, money transfers, and customer payments, and deliver a positive in-store experience.

We offer hands-on training, a clear path for advancement, and a comprehensive benefits package. This entry-level role supports a fast-growing company with strong community impact and

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication; professional demeanor.
• Meticulous attention to detail and data entry accuracy.
• Proficiency with phones, POS systems, Microsoft Office, and basic computer systems.
• Must be at least 18 years old (19 in Alabama).
• Background check required.
• Ability to stand and perform light physical duties.

Responsibilities

• Connect with customers to cultivate lasting relationships.
• Review, validate, and process customer transactions accurately.
• Enter and maintain customer information in the POS system.
• Build new business through daily call campaigns.
• Assist in account management and collections by accepting payments.
• Participate in in-store events and community outreach.
• Maintain store appearance and cleanliness to enhance experience.
• Follow security procedures for opening/closing and cash handling.
• Stay compliant with policies and laws; engage in ongoing training.
• Maintain full-time in-person schedule (40 hours/week).

Skills

Verbal and written communication

Attention to detail

POS system proficiency

Microsoft Office proficiency

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands in Magee, MS is seeking a Customer Service Representative to help customers access short-term financial solutions. You will build relationships, process transactions like check cashing, money transfers, and customer payments, and deliver a positive in-store experience.

We offer hands-on training, a clear path for advancement, and a comprehensive benefits package. This entry-level role supports a fast-growing company with strong community impact and