Customer Service Pro — Growth, Training & Full-Time Role

Ccffamilyofbrands; Laurel (MS); Ibrido; USD 18.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid on-the-job training

Learning management system access

Cross-brand training across 11 brands

Key Holder Program

Performance-based career advancement

Educational Reimbursement

Medical insurance with HSA/FSA options

401(k) with company match

Life and AD&D Insurance

Voluntary benefits package (dental/vis

Employee Assistance Program (EAP)

Discount Marketplace access

Paid time off (12 days first year)

Casual dress code (jeans and sneakers)

Descrizione del lavoro

Community Choice Financial® Family of Brands in Laurel, MS, is seeking a full-time in-store associate to deliver excellent customer service and perform basic financial transactions. The role emphasizes accurate data entry, strong communication, and reliable attendance.

You will engage customers, process transactions, and support sales initiatives while maintaining store appearance and safety standards. A high school diploma and the ability to work weekends are required.

Competenze

• High school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.

Mansioni

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing customer appointments.

Conoscenze

Excellent verbal/written communication

Attention to detail

Data entry accuracy

Stamina for full-time hours

Formazione

High school diploma or equivalent

Strumenti

POS system

Microsoft Office

Keyboarding

Descrizione del lavoro

Community Choice Financial® Family of Brands in Laurel, MS, is seeking a full-time in-store associate to deliver excellent customer service and perform basic financial transactions. The role emphasizes accurate data entry, strong communication, and reliable attendance.

You will engage customers, process transactions, and support sales initiatives while maintaining store appearance and safety standards. A high school diploma and the ability to work weekends are required.