Customer Service Pro — Tech-Savvy, In-Office MN

Arvig Enterprises, Inc.; Grand Meadow (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental insurance

Vision insurance

401(k) with ESOP

Paid time off

Educational reimbursement

Company discounts

Free internet at home

Job summary

Arvig, a leading broadband and telecommunications provider, is hiring a Customer Service Professional for an in-person role in Grand Meadow, MN. You will be the first point of contact, ensuring customer needs are met with professionalism and care.

Responsibilities include handling calls, chats, emails, and in-person interactions, guiding customers through self-service tools, and processing service orders and payments. A strong focus on safety and teamwork drives our service culture.

Qualifications

• High school diploma or GED required; an associate's degree is a plus.
• Strong communication skills and the ability to explain things clearly.
• Tech-savvy with a willingness to learn and adapt.
• Commitment to safety and customer service excellence.

Responsibilities

• Be the first point of contact for customers, delivering efficient, professional service.
• Handle calls, chats, emails, and in-person interactions.
• Assist with billing inquiries and service orders.
• Collaborate across teams to ensure customer satisfaction.

Skills

Tech-savvy problem solver

Excellent communication skills

Resilience and dependability

Education

High school diploma or GED

Associate's degree (plus)

Job description

Arvig, a leading broadband and telecommunications provider, is hiring a Customer Service Professional for an in-person role in Grand Meadow, MN. You will be the first point of contact, ensuring customer needs are met with professionalism and care.

Responsibilities include handling calls, chats, emails, and in-person interactions, guiding customers through self-service tools, and processing service orders and payments. A strong focus on safety and teamwork drives our service culture.