Customer Service Pro: Tech-Savvy, Growth-Focused Support

Arvig Enterprises, Inc.; Bigfork (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k) and ESOP

Paid time off

Career growth

Employee discounts

Free internet at primary residence

Job summary

Arvig in Bigfork, MN is seeking a Customer Service Professional to be the first contact for customers, handling calls, chats, emails, and in-person inquiries with care and professionalism.

You will learn Arvig's products, help customers solve issues, guide self-service tools, and process transactions in billing systems while collaborating across teams to ensure every customer feels valued and well-supported.

Qualifications

• High school diploma or GED required; associate degree a plus.
• Ability to handle calls, chats, emails, and in-person interactions.
• Strong safety commitment and dependability.

Responsibilities

• Be a Product Pro: Learn Arvig's products and services
• Solve Problems: Help customers find solutions and educate on self-service tools
• Stay Connected: Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills
• Own the Process: Navigate billing systems, process transactions, and complete service orders
• Build Relationships: Collaborate across teams and ensure customers feel valued and confident

Skills

Excellent communication

Problem solving

Technical aptitude

Reliability

Safety awareness

Education

High school diploma or GED

Job description

Arvig in Bigfork, MN is seeking a Customer Service Professional to be the first contact for customers, handling calls, chats, emails, and in-person inquiries with care and professionalism.

You will learn Arvig's products, help customers solve issues, guide self-service tools, and process transactions in billing systems while collaborating across teams to ensure every customer feels valued and well-supported.