Customer Service Pro: Tech-Savvy, Growth & Benefits

Arvig Enterprises, Inc.; Melrose (MN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Insurance coverage

401(k) & ESOP

Paid time off

Education reimbursement

Career growth

Company discounts

Free home internet

Job summary

Arvig, a Minnesota-based broadband and telecommunications provider, seeks a Customer Service Professional in Melrose. You will be the first point of contact, resolving inquiries with efficiency and care across calls, chats, emails, and in-person visits.

We value safety, teamwork, and continuous learning. The role requires a high school diploma, is in-person at Melrose, with a Monday–Friday schedule and occasional Saturdays, plus competitive pay and strong benefits for growth and stability.

Qualifications

• Excellent customer service and communication skills.
• Ability to explain complex information clearly to customers.
• Comfortable using multiple channels (phone, chat, email, in person).

Responsibilities

• Be the first point of contact for customers with efficiency and care.
• Learn Arvig products and services to advise customers effectively.
• Educate customers on self-service tools and resources.
• Handle calls, chats, emails, and in-person interactions with a positive demeanor.
• Process transactions and complete service orders accurately while maintaining relationships.

Skills

Customer service

Multichannel communication

Problem solving

Teamwork

Tech-savvy

Education

High school diploma or GED

Associate degree preferred

Tools

CRM software

Billing systems

Job description

Arvig, a Minnesota-based broadband and telecommunications provider, seeks a Customer Service Professional in Melrose. You will be the first point of contact, resolving inquiries with efficiency and care across calls, chats, emails, and in-person visits.

We value safety, teamwork, and continuous learning. The role requires a high school diploma, is in-person at Melrose, with a Monday–Friday schedule and occasional Saturdays, plus competitive pay and strong benefits for growth and stability.