Customer Service Pro - Solve, Connect & Grow

Dixon Valve Company; Chestertown (MD); Hybride; USD 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid time off

Gym reimbursement

Training opportunities

Résumé du poste

The Dixon Group in Chestertown, MD is seeking a Customer Service Representative to be the voice of Dixon, helping customers find solutions, place orders, and ensure quality service. This on-site role supports both internal and external customers and offers training opportunities in a fast-paced environment.

Ideal candidates have 2-3 years in customer service or admin support, strong communication, and detail orientation.

Qualifications

• Associate’s or Bachelor’s degree in a related field.
• 2-3 years of customer service or administrative support preferred.
• Strong communication and problem-solving skills.
• Attention to detail and ability to stay organized in a fast-paced setting.
• Positive, team-oriented attitude.

Responsabilités

• Support internal and external customers with professionalism and care.
• Respond to customer inquiries via phone and email.
• Process orders accurately and efficiently.
• Handle invoicing and accounts receivable functions.
• Troubleshoot and resolve product or service concerns.
• Collaborate with team on special projects and improvements.

Connaissances

Customer service

Formation

Associate’s or Bachelor’s degree in related field

Description du poste

The Dixon Group in Chestertown, MD is seeking a Customer Service Representative to be the voice of Dixon, helping customers find solutions, place orders, and ensure quality service. This on-site role supports both internal and external customers and offers training opportunities in a fast-paced environment.

Ideal candidates have 2-3 years in customer service or admin support, strong communication, and detail orientation.