Customer Service Pro — Retail Front-End & Merchandising

Dollar Tree Stores INC; Groton (CT); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is hiring a Customer Service Associate II. You will support daily store operations, assist customers, and perform front-end duties as needed. The role emphasizes friendly service, safe practices, and accuracy at the register.

The position requires lifting, standing for long periods, and strong communication. It is a part-time role with opportunities to grow in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned*

Skills

Customer service

Cash handling

Merchandising

Stocking

Communication

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is hiring a Customer Service Associate II. You will support daily store operations, assist customers, and perform front-end duties as needed. The role emphasizes friendly service, safe practices, and accuracy at the register.

The position requires lifting, standing for long periods, and strong communication. It is a part-time role with opportunities to grow in a fast-paced retail environment.