Customer Service Pro — Front-End & Merchandising

Dollar Tree Stores INC; Delphos (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to support cash register and front-end duties while maintaining a clean, welcoming environment.

The role requires a high school diploma or equivalent, prior retail/customer service experience, and the ability to lift 30–50 lbs and stand for extended periods. Strong service, organizational and math skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets.
• Other duties as assigned

Skills

Customer service

Communication

Problem solving

Integrity

Math skills

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to support cash register and front-end duties while maintaining a clean, welcoming environment.

The role requires a high school diploma or equivalent, prior retail/customer service experience, and the ability to lift 30–50 lbs and stand for extended periods. Strong service, organizational and math skills are essential.