Customer Service Pro - Home Improvement, Tuition & 401(k)

Lowe's; Lake Saint Louis (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers, help them find the right products, and ensure a smooth shopping experience. You will assist with locating merchandise, stocking shelves, and processing orders while rotating through departments based on needs.

The role emphasizes friendly service, reliable attendance, and the ability to handle physical duties such as lifting and standing for long periods. Local stores offer part-time options and opportunities for growth.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a Customer Service Associate to welcome customers, help them find the right products, and ensure a smooth shopping experience. You will assist with locating merchandise, stocking shelves, and processing orders while rotating through departments based on needs.

The role emphasizes friendly service, reliable attendance, and the ability to handle physical duties such as lifting and standing for long periods. Local stores offer part-time options and opportunities for growth.