Customer Service Pro: Resolve Issues & Delight (Part-Time)

Q5 Connections; Topeka (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A customer service company is seeking a Customer Service Representative to join their team in Topeka, Kansas. The CSR will act as a liaison and resolve customer issues with accuracy and efficiency, ensuring excellent service standards and high customer satisfaction. Candidates should have previous experience in customer service or sales, along with excellent communication skills and the ability to multitask. This position is only open for individuals authorized to work in the United States.

Qualifications

• Previous experience in customer service, sales, or related fields.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about the products and services.
• Troubleshoot and resolve product issues.

Skills

Building rapport

Multitasking

Excellent communication

Job description

A customer service company is seeking a Customer Service Representative to join their team in Topeka, Kansas. The CSR will act as a liaison and resolve customer issues with accuracy and efficiency, ensuring excellent service standards and high customer satisfaction. Candidates should have previous experience in customer service or sales, along with excellent communication skills and the ability to multitask. This position is only open for individuals authorized to work in the United States.