Customer Service Specialist - Child Support Ops

YoungWilliams; Topeka (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A government service provider in Topeka is seeking a Customer Service Representative to deliver exceptional service in a fast-paced environment. The role involves answering customer inquiries, assisting with electronic disbursements, and maintaining confidentiality. Candidates should have a high school diploma and two years of customer service experience. This is an entry-level, full-time position offering competitive salary and benefits.

Qualifications

• A high school diploma or GED is required.
• Two years of customer service experience, ideally in banking or related fields.

Responsibilities

• Respond to incoming calls from customers and support staff.
• Assist with electronic disbursement setups for custodial parents.
• Perform research on unidentified payments.
• Maintain documentation accuracy in the automated system.

Skills

Customer service skills

Communication skills

Problem-solving

Attention to detail

Education

High school diploma or GED

Job description

A government service provider in Topeka is seeking a Customer Service Representative to deliver exceptional service in a fast-paced environment. The role involves answering customer inquiries, assisting with electronic disbursements, and maintaining confidentiality. Candidates should have a high school diploma and two years of customer service experience. This is an entry-level, full-time position offering competitive salary and benefits.