Customer Service Pro: Resolve Issues & Delight (Part-Time)

Q5 Connections; Toledo (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

A customer service company is seeking a Customer Service Representative in Toledo, Ohio, to act as a liaison for customer accounts and resolve problems effectively. The ideal candidate has experience in customer service, is patient, empathetic, and possesses excellent communication skills. Responsibilities include handling inquiries, providing product information, and maintaining high customer satisfaction. This position is open to individuals authorized to work in the United States and offers flexible hours.

Qualifications

• Previous experience in customer service, sales, or related fields.
• Ability to build rapport with clients.
• Ability to work a minimum of 15 hours per week.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about the products and services.
• Troubleshoot and resolve product issues.
• Document and update customer records.
• Engage customers and manage incoming calls.

Skills

Customer service experience

Communication skills

Problem-solving

Multitasking

Job description

A customer service company is seeking a Customer Service Representative in Toledo, Ohio, to act as a liaison for customer accounts and resolve problems effectively. The ideal candidate has experience in customer service, is patient, empathetic, and possesses excellent communication skills. Responsibilities include handling inquiries, providing product information, and maintaining high customer satisfaction. This position is open to individuals authorized to work in the United States and offers flexible hours.