Customer Experience & Solutions Specialist

Target; Topeka (KS); Remote; USD 27,552 - 41,328; Full time

Job summary

Target in Topeka, KS is hiring a Customer Service Representative to address consumer questions and billing inquiries with professionalism. The role involves handling service requests, guiding customers through solutions, and upholding brand standards in all interactions.

Ideal candidates have a Bachelor's degree and strong communication skills. The position may involve working across channels to resolve issues and maintain customer satisfaction in a fast-paced environment.

Qualifications

• Bachelor's Degree required.
• Experience handling consumer questions and billing inquiries is preferred.
• Strong courtesy and professionalism in customer interactions.

Responsibilities

• Answer consumer inquiries regarding services, products, billing and related issues.
• Assist patrons with questions and problem resolution to maintain loyalty.
• Operate in multiple service queues and touchpoints to support customers.

Skills

Customer service

Communication

Education

Bachelor's Degree

Job description

Target in Topeka, KS is hiring a Customer Service Representative to address consumer questions and billing inquiries with professionalism. The role involves handling service requests, guiding customers through solutions, and upholding brand standards in all interactions.

Ideal candidates have a Bachelor's degree and strong communication skills. The position may involve working across channels to resolve issues and maintain customer satisfaction in a fast-paced environment.