People-First Customer Solutions Specialist

FASTSIGNS #90301; Topeka (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Ongoing training opportunities

Job summary

A well-known signage company in Topeka is seeking a Customer Service Representative to be the initial point of contact for customers. You will engage with clients via email, phone, and in-person, building lasting relationships and ensuring their needs are met. Ideal candidates are outgoing, responsive, and have strong listening skills. A high school diploma and customer service experience are preferred. Join us for a unique opportunity in an ever-changing industry with great career growth potential.

Qualifications

• Must have excellent listening and organizational skills.
• Experience in customer service is preferred.
• Ability to build strong relationships with clients.

Responsibilities

• Serve as the initial contact with customers in the FASTSIGNS Center.
• Engage with customers through email, phone, and in-person.
• Build lasting relationships with prospects and customers.
• Prepare estimates, implement work orders, and ensure timely delivery.
• Participate in daily meetings and contribute to marketing plans.

Skills

Outgoing

Responsive

Excellent listening skills

Documentation

Organization

Customer service experience

Education

High school degree or equivalent

Job description

A well-known signage company in Topeka is seeking a Customer Service Representative to be the initial point of contact for customers. You will engage with clients via email, phone, and in-person, building lasting relationships and ensuring their needs are met. Ideal candidates are outgoing, responsive, and have strong listening skills. A high school diploma and customer service experience are preferred. Join us for a unique opportunity in an ever-changing industry with great career growth potential.