Customer Service Pro: Rentals & Equipment Dispatch

U-Haul Co. of South Carolina; Richmond (VA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Health insurance

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Discounts on devices and more

Job summary

U-Haul is seeking a Customer Service Representative in North Chesterfield, VA to be the face of our service and assist customers with U-Haul products and services. You will use U-Scan tech to manage rentals, inspect and move equipment, and educate customers on our offerings.

The role requires a valid driver's license and a high school diploma, with on-site work and opportunities for on-the-job education. A competitive hourly pay range is provided along with a comprehensive benefits program.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in North Chesterfield, VA to be the face of our service and assist customers with U-Haul products and services. You will use U-Scan tech to manage rentals, inspect and move equipment, and educate customers on our offerings.

The role requires a valid driver's license and a high school diploma, with on-site work and opportunities for on-the-job education. A competitive hourly pay range is provided along with a comprehensive benefits program.