Customer Service & Rentals Specialist

U-Haul; Chantilly (VA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Job summary

U-Haul is seeking a Customer Service Representative in Chantilly, VA to assist customers with U-Haul products and services at the center. You will use U-Scan to manage rentals, move and hook up trucks, and inspect equipment.

Requirements include a valid driver’s license and a high school diploma. Training includes hitch installation, propane handling, forklift operation, and access to U-Haul University for ongoing education.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent is required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

U-Scan technology

Education

High school diploma or equivalent

Tools

Forklift operation

Hitch installation

Job description

U-Haul is seeking a Customer Service Representative in Chantilly, VA to assist customers with U-Haul products and services at the center. You will use U-Scan to manage rentals, move and hook up trucks, and inspect equipment.

Requirements include a valid driver’s license and a high school diploma. Training includes hitch installation, propane handling, forklift operation, and access to U-Haul University for ongoing education.