Customer Service Pro — Policy Servicing & Growth (P&C)

Francisco Ortiz - GreatFlorida Insurance; Orlando (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Career Growth Opportunities

Hands on Training

Job summary

The Juris Agency in Orlando is seeking a Customer Service Representative to join our expanding office and support our insurance clients. You will handle policy servicing, answer questions, and assist with renewals and billing inquiries, ensuring a high standard of service.

We value a proven sales background, bilingual abilities (English/Spanish is a plus), and a willingness to grow with the team through hands-on training and career development opportunities.

Qualifications

• Requires a proven sales background.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Handle policy servicing, billing questions, claims assistance, documentation, renewals and customer communication.
• Support producers and maintain accurate records while navigating carrier portals to retain clients through excellent service and cross-selling.

Skills

Sales experience

Bilingual English/Spanish

Job description

The Juris Agency in Orlando is seeking a Customer Service Representative to join our expanding office and support our insurance clients. You will handle policy servicing, answer questions, and assist with renewals and billing inquiries, ensuring a high standard of service.

We value a proven sales background, bilingual abilities (English/Spanish is a plus), and a willingness to grow with the team through hands-on training and career development opportunities.