Customer Service Pro – Pest Control Admin

Rollins; Greensboro (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid vacation, holidays, and sickLeave

Employee discounts

Industry-leading training program

Job summary

Bug House Pest Control is hiring a Customer Service Representative to act as the crucial link between customers and service teams. You’ll handle inquiries, schedule services, and help resolve issues, while maintaining accurate records and delivering excellent support.

The role emphasizes organization, team collaboration, and a commitment to customer satisfaction, with training provided and opportunities for growth within the Rollins family.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with payments, scheduling, pest control services and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Foster consistent communication with customers to meet their needs.

Skills

Customer service

Multitasking

Communication

Office software

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Bug House Pest Control is hiring a Customer Service Representative to act as the crucial link between customers and service teams. You’ll handle inquiries, schedule services, and help resolve issues, while maintaining accurate records and delivering excellent support.

The role emphasizes organization, team collaboration, and a commitment to customer satisfaction, with training provided and opportunities for growth within the Rollins family.