Client Care Specialist — Pest Control

Northwest Exterminating; Greensboro (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Bug House Pest Control in Georgia is seeking a Customer Service Representative to be the critical link between customers and service teams. No pest control experience is required; you will receive training and play a key role in scheduling, payments, and problem resolution.

This role offers a supportive team, a comprehensive benefits package including medical, dental, vision, a 401(k) with company match, paid time off, and ongoing training to help you grow with the company.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, selling pest control and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Bug House Pest Control in Georgia is seeking a Customer Service Representative to be the critical link between customers and service teams. No pest control experience is required; you will receive training and play a key role in scheduling, payments, and problem resolution.

This role offers a supportive team, a comprehensive benefits package including medical, dental, vision, a 401(k) with company match, paid time off, and ongoing training to help you grow with the company.