Customer Service Pro — Scheduling, Payments & Care

HomeTeam Pest Defense, Inc.; Greensboro (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid vacation, holidays, and sick time

Employee discounts

Industry-leading training program

Job summary

Bug House Pest Control is hiring a Customer Service Representative in Georgia. You’ll be the critical link between customers and service professionals, handling inquiries, scheduling, and payments with a focus on friendly, reliable service.

We offer comprehensive benefits, a 401(k) with company match, paid time off, employee discounts, and industry-leading training. If you enjoy helping people feel safe at home, this is a great place to start your career.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary; training provided.
• Must be at least 18 years old.
• Proficiency in Word, Excel, and PowerPoint expected.

Responsibilities

• Handle inbound calls and emails from customers regarding payments, scheduling, and services.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Handle additional tasks and projects to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Maintain consistent communication to ensure customer needs are met.

Skills

Customer service

Phone etiquette

MS Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Bug House Pest Control is hiring a Customer Service Representative in Georgia. You’ll be the critical link between customers and service professionals, handling inquiries, scheduling, and payments with a focus on friendly, reliable service.

We offer comprehensive benefits, a 401(k) with company match, paid time off, employee discounts, and industry-leading training. If you enjoy helping people feel safe at home, this is a great place to start your career.