Customer Service Associate – Growth, Training & Benefits

Orkin LLC; Greensboro (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid vacation, holidays, and sickleave

Employee discounts

Industry-leading training program

Job summary

Bug House Pest Control in Georgia is hiring a Customer Service Representative to be the critical link between customers and service professionals. You will manage calls and emails, help with payments, scheduling, and conflict resolution, and maintain accurate customer records.

This position offers an industry-leading training program and a comprehensive benefits package. You’ll work with a supportive team and play a key role in delivering safe, high-quality pest control solutions that improve

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, selling pest control and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Customer service

Education

High School Diploma

Tools

Microsoft Office

Word

Excel

PowerPoint

Job description

Bug House Pest Control in Georgia is hiring a Customer Service Representative to be the critical link between customers and service professionals. You will manage calls and emails, help with payments, scheduling, and conflict resolution, and maintain accurate customer records.

This position offers an industry-leading training program and a comprehensive benefits package. You’ll work with a supportive team and play a key role in delivering safe, high-quality pest control solutions that improve