Customer Service Specialist - Pest Control Support

Clark Pest Control; Greensboro (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, maternity, &W

401(k) with company match

Paid vacation, holidays, and sick time

Job summary

Bug House Pest Control is seeking a Customer Service Representative in Georgia to be the critical link between customers and service professionals, helping us deliver on our promise and grow our community presence.

No pest control experience is required; training is provided. You’ll join a company with a strong benefits package, including medical, 401(k) with company match, paid time off, and opportunities to advance.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, selling pest control and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Bug House Pest Control is seeking a Customer Service Representative in Georgia to be the critical link between customers and service professionals, helping us deliver on our promise and grow our community presence.

No pest control experience is required; training is provided. You’ll join a company with a strong benefits package, including medical, 401(k) with company match, paid time off, and opportunities to advance.