Customer Service Specialist - Growth in Food Distribution

Performance Foodservice

Fairfield (OH)

On-site

USD 30,000 - 42,000

Full time

2 days ago

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Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Foodservice is seeking a Customer Service Representative to support customers with order entries and inquiries. You will ensure customer satisfaction and resolve issues as their distributor, coordinating with vendors and internal teams to meet requests.

Responsibilities include processing orders and credits, invoicing data entry, and maintaining timely communication with customers and partners. A collaborative, service‑driven environment awaits with ongoing training and growth

Qualifications

High school diploma or equivalent is required.

Responsibilities

Input customer orders.
Input customer credits.
Input order and invoicing information accurately and in a timely manner.
Assist customers with orders and problems. Contact vendors and requests samples for customers.
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
Attend training and Customer Service meetings.
Performs other related duties as assigned.