Customer Service Pro — Home Improvement Store

Lowe's; South Burlington (VT); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Vermont is seeking a Customer Service Associate to greet customers and help them find the right home improvement products. You’ll assist shoppers, handle merchandise, and ensure orders are fulfilled with friendly, reliable service.

This role focuses on basic computer use, retail knowledge, and teamwork in a busy store. Benefits include health coverage, tuition assistance, a company-matching 401(k), and an associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use (6 months)

Retail tech experience (6 months)

Basic arithmetic

Lifting up to 25 lbs

Job description

Lowe’s in Vermont is seeking a Customer Service Associate to greet customers and help them find the right home improvement products. You’ll assist shoppers, handle merchandise, and ensure orders are fulfilled with friendly, reliable service.

This role focuses on basic computer use, retail knowledge, and teamwork in a busy store. Benefits include health coverage, tuition assistance, a company-matching 401(k), and an associate discount.