Customer Service Pro — Home Improvement

Lowe's; Dover (DE); On-site; USD 32,000 - 44,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee stock purchase program

10% associate discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to welcome customers, help them select products, and ensure a smooth shopping experience in our store. You’ll engage with shoppers, answer questions, and assist with locating merchandise.

This role requires basic computer skills, comfort with retail tech, and the ability to stand for long periods while lifting up to 25 lbs. Benefits include health insurance, tuition assistance, a company 401(k), stock purchase program, and a 10% associate discount.

Qualifications

• 6 months experience using a computer and inputting information.
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills.
• Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Process orders and deliveries accurately; ensure on-time receipt.
• Stock replenishment and department maintenance as needed.
• Support cross-functional training to improve customer service.

Skills

Computer skills

Retail tech familiarity

Basic math

Customer service

Stamina

Tools

Smartphones/tablets

Job description

Lowe’s is seeking a Customer Service Associate to welcome customers, help them select products, and ensure a smooth shopping experience in our store. You’ll engage with shoppers, answer questions, and assist with locating merchandise.

This role requires basic computer skills, comfort with retail tech, and the ability to stand for long periods while lifting up to 25 lbs. Benefits include health insurance, tuition assistance, a company 401(k), stock purchase program, and a 10% associate discount.