Customer Service Pro - Home Improvement Retail (Part-Time)

Lowe's; Brockton (MA); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) and Employee Stock Purchase

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Brockton, MA. You will welcome customers, help them find products, and ensure a smooth shopping experience across departments such as Appliances, Hardware, and more.

The role emphasizes strong customer service, ability to assist with product selection, and collaboration with team members to meet store goals. Part-time position with benefits and growth opportunities at Lowe's.

Qualifications

• Six months of computer use experience (data entry, etc.).
• Six months of experience with retail devices (phones/tablets).
• Ability to read, write, and perform basic arithmetic.
• Ability to stand for extended periods and perform required duties.
• Minimum lifting of 25 lbs unassisted or with assistance as needed.
• Six months of retail and/or customer service experience preferred.
• Bi-lingual skills are advantageous.
• Certification in a department trade (e.g., hardware, plumbing, electrical) desirable.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve service.
• Prepare department merchandise to meet customer needs (e.g., paint tinting, pipe cutting).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer skills

Retail technology experience

Basic math

Physical stamina

Lifting ability 25 lbs

Retail experience

Bi-lingual

Trade certification

Job description

Lowe's is seeking a Customer Service Associate in Brockton, MA. You will welcome customers, help them find products, and ensure a smooth shopping experience across departments such as Appliances, Hardware, and more.

The role emphasizes strong customer service, ability to assist with product selection, and collaboration with team members to meet store goals. Part-time position with benefits and growth opportunities at Lowe's.