Customer Service Associate — Home Improvement

Lowe's; Framingham (MA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's in Massachusetts is seeking a Customer Service Associate to welcome and assist customers with home improvement needs. You will help customers find products, answer questions, and ensure a positive shopping experience across departments.

The role supports flexibility with part-time scheduling and opportunities to learn through Loe's Track to the Trades program. Apply today to join a large, community-focused retailer offering growth and benefits.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months experience using common retail technology (smartphones, tablets)
• Reading, writing, and basic arithmetic
• Able to stand, sit, and perform duties as needed
• Bi-lingual skills preferred

Responsibilities

• Welcome customers to Lowe's and deliver friendly service
• Assist customers with locating and handling merchandise
• Stock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other areas to support customer service
• Prepare department merchandise based on customer needs (e.g., paint tint, pipe work)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail technology experience

Basic math

Standing ability

Bi-lingual skills

Job description

Lowe's in Massachusetts is seeking a Customer Service Associate to welcome and assist customers with home improvement needs. You will help customers find products, answer questions, and ensure a positive shopping experience across departments.

The role supports flexibility with part-time scheduling and opportunities to learn through Loe's Track to the Trades program. Apply today to join a large, community-focused retailer offering growth and benefits.