Customer Service Associate — Home Improvement & Growth

Lowe's Home Centers, LLC; Brockton (MA); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Brockton, MA is seeking a Customer Service Associate who welcomes customers and helps them find the right products for their home improvement projects. You will assist with locating merchandise, answer questions, and ensure a friendly checkout experience.

The role offers a range of benefits including health insurance options, tuition assistance, a company match 401(k), an Employee Stock Purchase Program, and an associate discount.

Qualifications

• 6 months experience using a computer.
• 6 months experience with common retail tech (smartphones/tablets).
• Ability to read, write, and perform basic arithmetic.
• Must be able to stand or sit for long periods and perform duties.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Replenish shelves and ensure products are well-stocked.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to enhance service quality.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer use

Retail tech experience

Arithmetic basics

Physical stamina

Job description

Lowe's Home Centers, LLC in Brockton, MA is seeking a Customer Service Associate who welcomes customers and helps them find the right products for their home improvement projects. You will assist with locating merchandise, answer questions, and ensure a friendly checkout experience.

The role offers a range of benefits including health insurance options, tuition assistance, a company match 401(k), an Employee Stock Purchase Program, and an associate discount.