Customer Service & Home Improvement Specialist

Lowe's; Westborough (MA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k) and ESPP

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's in Westborough, MA is seeking a Customer Service Associate to welcome shoppers and help them find products for home improvement. You’ll listen, answer questions, and ensure every customer leaves satisfied by delivering friendly, professional service.

In this part-time role, you’ll work across departments as needed, stock merchandise, and process orders with accuracy. Training and growth opportunities are provided as part of Lowe's commitment to its associates.

Qualifications

• Experience delivering high-quality customer service in a fast-paced environment.
• Strong communication and active listening skills.
• Ability to help customers solve problems and find the right solutions.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers in locating and selecting products across departments.
• Assist with stocking shelves and replenishing inventory to maintain store appearance.
• Process orders and deliveries accurately to meet customer expectations.
• Cross-train in other areas to support the store team.

Skills

Customer service

Communication

Problem solving

Teamwork

Job description

Lowe's in Westborough, MA is seeking a Customer Service Associate to welcome shoppers and help them find products for home improvement. You’ll listen, answer questions, and ensure every customer leaves satisfied by delivering friendly, professional service.

In this part-time role, you’ll work across departments as needed, stock merchandise, and process orders with accuracy. Training and growth opportunities are provided as part of Lowe's commitment to its associates.