Customer Service Pro — Home Improvement Retail

Lowe's Companies, Inc.; Union City (TN); Presencial; USD 17 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee

10% Associate Discount

Track to the Trades program

Resumo da oferta

Lowe’s Companies, Inc. in Union City, TN is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, professional service throughout the shopping journey.

You’ll perform duties across departments as needed, assist with locating merchandise, stock shelves, and process orders with accuracy, while contributing to a supportive, safety-conscious store environment.

Qualificações

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Responsabilidades

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conhecimentos

Basic computer skills

Retail tech experience

Customer service oriented

Bilingual skills

Descrição da oferta de emprego

Lowe’s Companies, Inc. in Union City, TN is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, professional service throughout the shopping journey.

You’ll perform duties across departments as needed, assist with locating merchandise, stock shelves, and process orders with accuracy, while contributing to a supportive, safety-conscious store environment.