Customer Service Pro — Home Improvement, Tuition & 401(k)

Lowe's; City of Syracuse (NY); Vor Ort; USD 23.000 - 24.000; Teilzeit

Benefits dieser Stelle

Health insurance

Tuition assistance

401(k) plan

Employee Stock Purchase Program

Associate discount

Track to the Trades

Zusammenfassung

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find home improvement products. This role emphasizes friendly service, product knowledge, and efficient checkout.

You will work in a store setting with opportunities to cross-train, assist across departments, and participate in benefits like health insurance, tuition assistance, a 401(k) plan, and employee discounts.

Qualifikationen

• 6 months experience using a computer
• 6 months experience using common retail technology
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Computer skills

Retail tech

Basic arithmetic

Bilingual

Jobbeschreibung

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find home improvement products. This role emphasizes friendly service, product knowledge, and efficient checkout.

You will work in a store setting with opportunities to cross-train, assist across departments, and participate in benefits like health insurance, tuition assistance, a 401(k) plan, and employee discounts.