Customer Service Pro — Home Improvement Retail

Lowe's; Mansfield (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to warmly greet customers, guide them through product choices, and ensure a smooth shopping experience. You will assist with locating items, handling merchandise, and processing orders with accuracy.

Daily tasks include stocking shelves, answering questions, and supporting other areas of the store as needed. Prior retail or bilingual skills are a plus, and safety guidelines must be followed.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Greet customers and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Replenish shelves and stock inventory as needed.
• Process orders and deliveries accurately to ensure on-time pickup/delivery.
• Cross-train in other store areas to support customer service.
• Guide customers through shopping or checkout and assist with returns.

Skills

Computer literacy

Retail tech familiarity

Basic math

Stamina

Lifting 25 lbs

Job description

Lowe's is hiring a Customer Service Associate to warmly greet customers, guide them through product choices, and ensure a smooth shopping experience. You will assist with locating items, handling merchandise, and processing orders with accuracy.

Daily tasks include stocking shelves, answering questions, and supporting other areas of the store as needed. Prior retail or bilingual skills are a plus, and safety guidelines must be followed.